Measure your Trust Experience with the HotelFIND™ Solution. You can now monitor the needs and expectations of real guests, act on them and improve revenue.
Increase average hotel revenue and employee engagement
HotelFIND™ is your end-to-end business recovery solution to help you stay in business now and beyond.
A 'FIND' comprises detailed and honest feedback on a guest touchpoint, coupled with a SatisACTION Plan and a link to online upskilling videos for the department. A comprehensive HotelFIND™ includes a series of FINDS across guest touchpoints:
|Room Reservation||Common Areas||Guest Room|
|Arrival Experience||Dining and Bar||Guest Restroom|
|Airport Transfer||Spa/Fitness Centre||Room Service|