Your brand’s moment of truth is the customer’s moment of trust with your frontliners.
The expected customer service is built on your ability to provide a Trust Experience.
Your customers want to trust that you can keep them safe, trust that you care about them, and trust that you want their business.
Powered by real customers, let SatisFIND help you accelerate your transition back into business in the new world.
The Philippine Department of Tourism was very pleased to have worked with SatisFIND in the rollout of the country's first star rating system for hotels, resort and apartment hotels.
They have always demonstrated great professionalism, and it has been a pleasure working with the entire team. We would gladly work with SatisFIND again, and would recommend their service to anyone.
SatisFIND gave us timely and extremely useful feedback that helped us to refine and improve our deliverables. It has helped us to increase our overall customer satisfaction and brand growth. We couldn't be happier.
Their roster of qualified respondents as required by their Client; their sound analysis of the survey results; their willingness to assist/collaborate with their Client's partners.
SatisFIND has been brilliant in providing Rapyd with shoppers in APAC, even in countries we could not imagine they had coverage! Needless to say we are extremely satisfied with the results.
SatisFIND team was a delight to work with. Our service philosophy was borne out of their research findings - and is something that PAL is embracing up to this date.